Services 2017-06-12T16:10:33+00:00


We have the facilities to provide your pet with a comfortable stay while you are away. These facilities are only available to pets that are patients at one of our clinics.
We strive to keep your pet healthy and happy during its stay. Pets that are sick are isolated from pets that are in the clinic for boarding or routine preventive surgery. For the protection of your pet and others, all pets require up-to-date vaccinations.
Of course, you will have the added benefit of knowing that if your animal experiences any illness while you’re away, it will be promptly and competently addressed by one of our clinicians.
For a tour of our boarding facilities, please feel free to call our reception staff who will be happy to schedule a visit.


Ear Health

While the majority of pets lead a full life without ever having their ears treated, others are plagued with ear problems.
In most cases, no specific preventive ear treatment is needed (“if it ain’t broke, don’t fix it” as they say). Some pets develop a lot of ear wax, and an ear cleanser may be necessary. There are a number of cleansers available at our facility, and our staff would be happy to show them to you. Be careful not to be overly aggressive and not to clean too often. If necessary, only use cotton swabs where you can see the tips and be gentle. Our technical staff would be happy to show you the proper way to clean an ear.
Choosing the most appropriate ear medicines requires a thorough evaluation and history taking. In some cases there is an underlying cause that must cured. In others, the underlying cause can only be controlled (just as hayfever in people is controlled but not cured).
Sometimes, the ear disease can be quite severe and debilitating. In addition, up to fifty percent of dogs with chronic ear infections have a ruptured ear drum. These cases require extra care, a thorough diagnostic plan and aggressive treatment. These cases are often referred to a veterinary dermatologist (we don’t have ear, nose and throat specialists in veterinary medicine – the dermatologists tend to deal with the ear problems as they are most often related to skin disease).
If necessary, we have the equipment necessary to flush and clean the ears.
For more information on ear diseases please see our “OTITIS EXTERNA” handout for dogs and our “EAR MITES” and “EAR INFECTION” handouts for cats in the Pet Health section as well as video clips on “HOW TO ADMINISTER EAR DROPS” on the Pet Health section of this website. (For clients only.)


One of the most quickly advancing fields of veterinary medicine is care for older (senior) pets. In fact, many pets are now living longer, healthier lives than ever before. This is not entirely surprising since with yearly physical examinations, annual vaccinations, dental care, improved nutrition and regular blood and urine testing, we are better able to prevent or control disease.
Here’s our checklist for success:
1. Annual physical and dental examinations to help detect underlying problems. At the time of the annual examination we will also give any vaccinations that might also be due. As pets age, twice yearly checkups may be advisable.
2. Be certain to advise us of any changes in behavior or health as your pet ages, no matter how subtle, since these signs might be an indication of early underlying problems.
3. Annual blood and urine tests to determine whether there is any change from the previous year. Abnormalities in these tests may even arise before any signs are noticeable. In fact, in one study, over 25% of healthy older dogs and over 15% of healthy older cats had abnormalities on their tests ranging from bladder disease and Cushing’s syndrome in dogs, to thyroid problems, diabetes and kidney disease in cats, even though there were no outward signs.
4. As pets age their health and immune systems gradually decline so that the foods that maintained adequate nutrition in the young adult, may not be ideal for the older pet. As your pets age, you should be increasingly concerned about feeding a premium quality diet with just the right mix of protein, fats, carbohydrates, vitamins, minerals and antioxidants for your pet. In addition, weight control is one of the best ways to maintain a long and healthy life.
Based on the history you provide and the findings of our examination and blood tests we will then be able to advise whether there are any emerging health problems that might require treatment and what diet might be most suited to the needs of your pet.
What can be done if we do find problems?
With more pets now living longer lives, the field of canine and feline geriatric care is constantly evolving and advancing.
1. We now have a wide range of therapeutic diets designed for pets with diabetes, liver disease, kidney disease, heart disease, bladder stones, obesity, cancer and even senility. There is also a senior diet that most suits the needs of the healthy senior pet.
2. Early detection of diseases such as thyroid or kidney disease, allow us to begin treatment before complications arise. In some cases we can even slow the progress of disease and prevent further damage with early intervention.
3. New advances in veterinary care have also provided us with better ability to control two problems that may eventually arise in a majority of older pets. Drugs for the long term control of arthritis that are more potent but at the same time safer for the stomach and kidneys are now available. We also have drugs and a new diet to help improve the signs of cognitive decline (senility) and perhaps even slow the damage.
In short, we may not only be able to help you provide a longer life, but also a more comfortable transition into old age for your pet.

Microchip Pet ID

Microchipping has become a very popular and safe way to permanently identify your pet and you as the owner in the unfortunate case that your pet is lost. Microchipping involves placement of a small electronic chip the size and shape of a piece of rice just under the skin in the neck area. A needle is used to inject the chip.
If your pet becomes lost and is transported to a humane society or veterinary clinic, they should be able to scan your pet for the chip and contact you. The scanner is similar to a scanner found in the grocery store.
We advise you to use this system of identification as well as a collar identification system on your pet.

Pain Management & Control

We know the issue of pain management is of great concern to pet owners today. New pain control medications, specifically developed for use use in pets, are now available that are more potent while at the same time reducing the risk of side effects to the gastrointestinal system and kidneys. These new pain medications, known as non-steroidal anti-inflammatory drugs (NSAIDS), are available in a variety of formats including liquids, pills and chewable tablets. In addition, pets that are hospitalized might be given “morphine type” drugs known as opiates when pain control is needed.
When we consider the many varied situations in which humans might need some form of pain control, we begin to wonder whether pain control might also be beneficial in similar circumstances in our pets. Studies of physiologic parameters such as heart rate and cortisol levels as well as behavioral observations seem to indicate that pets do indeed suffer from pain in similar situations as might be seen in humans.
Whenever your pet requires surgery or hospitalization rest assured that we closely monitor your pet’s level of pain and discomfort so that we can provide the most appropriate form of pain management. In addition, if your pet does require surgery, we will schedule a pre-operative visit to discuss not only pain management options but also other issues such as fluid therapy and presurgical laboratory tests which might further reduce any risk associated with these procedures. And finally, since you, the pet owner, is most aware of your pet normally acts and reacts, please be certain to call us to discuss pain management if you should suspect any pain or discomfort.

Radiology & Imaging

Taking an x-ray of an animal is not quite as simple as taking an x-ray of a person. Pets cannot be asked to remain perfectly still at a variety of different angles, hold their breath, or take a swallow of barium while we take our pictures. For the most part pets that require radiographs are admitted to the hospital for a few hours and given sedation or anesthesia so that they can be placed in the best diagnostic position without struggling.
By the time your pet is ready for discharge later that day, we will be able to show you the radiographs and review the results. On rare occasions we may also wish to send the X-rays to a board certified radiologist for interpretation.
All veterinary hospitals in Ontario must provide basic radiology services on their premises. In addition to standard radiographs we are also equipped to perform contrast studies of organs and body systems such as the gastrointestinal tract and bladder. We also have an automatic processing unit and, as discussed elsewhere on this site we also provide ultrasound services on the premises.
Other specialty radiographic services such as MRI, CT scans and myelograms are available for pets and by referral to one of the specialty referral centers in Toronto, Guelph or London. 


We provide many surgical services at our clinic including routine spay and neuters, soft-tissue surgeries and orthopedic surgeries. Occasionally, we we refer our patients to specialists (board certified veterinary surgeons) to perform complex operations.

Ultrasound & Cardiology

Ultrasound is a valuable diagnostic tool in veterinary medicine. It can help to evaluate abdominal organs such as the liver, spleen, and kidneys for various diseases diseases including cancer. It can also be used as an aid to biopsy these organs. Ultrasound is one of the best tools to look at the heart and diagnose cardiac diseases. If your pet requires ultrasound we will schedule a board certified internist who will provide ultrasound services and interpretation, on our premises.
Our EKG service also uses state of the art transmission, so that your pet’s EKG can be immediately transmitted by phone to a veterinary specialty center, where results are evaluated by a board certified cardiologist who will then provide us with a treatment program for your pet.

Wellness & Vaccination Programs

Our wellness and vaccination programs are designed to prevent diseases and prolong the lives or your companion animals.
Disease prevention is always less costly than dealing with the treatment of a disease once your pet has developed it. An example would be the treatment of parvovirus. Parvovirus treatment can frequently cost $1,000 or more while a single parvovirus vaccination will usually cost less than $100.
Early diagnosis of a disease process can lead your pet to a longer healthier life. Early diagnosis of kidney disease will allow us to modify your dog or cat’s diet and in some cases add supplements to their diet to potentially extend their lives. There are many other conditions to which an early diagnosis is advantageous.

Our Partners in Wellness

  • Behaviour

    Dr. Landsberg shares the building with us, and he is the only board-certified animal behaviourist in the greater Toronto area. You can learn more on his website, here:

  • Grooming

    Doxie Limo Dog Spa is operated within the Doncaster building. Owner Minnie Huang offers a variety of high quality grooming services. You can reach her at (905) 707-7772, or can learn more about her on her website, here: